The MBTA has typically been the supply of discomfort and irritation for Bostonians following an period of shutdowns and gradual zones.
Now, the CharlieCard may be one other record merchandise of Bostonians’ ongoing transit qualms.
After 8 a.m. on Nov. 15, the MyCharlie web site, used to reload CharlieCards, shall be shut down. Based on the MBTA web site, patrons of the T will not be capable to use the location to reload when the alternative web site is reside.
A put up on X, previously often called Twitter, concerning the challenge reads, “In order of 11.20, you may’t purchase/add worth to a CharlieCard on-line, at dwelling, anytime. However you may wait in line, at a machine, fumbling with bodily playing cards. Simply in time for winter. We pay individuals to make choices like this?”
This new web site will enable patrons to register a number of CharlieCards, request alternative playing cards and even join automated funds, however including funds to a specific card received’t be out there.
What does that imply for present MyCharlie customers? Though all info from the outdated MyCharlie account shall be migrated over to this new web site, it should require every consumer to create an MBTA account with the identical electronic mail as their outdated MyCharlie account.
“I didn’t know I may add worth to my card *now.* So thanks for that, T,” wrote one X user in response to the information.
This web site appears to have lengthy been the reason for strife for Bostonians, even over a decade in the past. One X put up from 2010 reads, “Pricey MBTA: Why is the MyCharlie Account Middle in your web site so troublesome to make use of? Significantly, it’s a usability nightmare.”
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