June 22, 2024


The brand new reserving dates haven’t been introduced.

David L. Ryan/Globe Staff
A Steamship Authority ferry arrives at Winery Haven on Martha’s Winery coming from Woods Gap in June, 2021. David L. Ryan/Globe Employees

Vacationers needing summertime ferry service to Nantucket and Martha’s Winery will wait longer for reservations after the Steamship Authority postponed its opening reserving dates on account of “technical challenges.”

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The Steamship Authority, the biggest ferry service to Martha’s Winery and Nantucket, scrapped its opening dates for summer season automobile reservations on Friday after experiencing technical points final week, based on a press launch. The scheduled opening dates had been Jan. 23 for Nantucket clients and Jan. 30 for Martha’s Winery clients.

New opening dates for summer season reservations haven’t but been introduced.

The company says the choice to postpone got here after islanders confronted technical points whereas reserving. Island residents can e-book journey for the busy summer season season forward of most people utilizing the Headstart program, which ran from Jan. 16-22.

“We all know it’s been a difficult week for our Head Begin clients,” wrote the company on X (previously often known as Twitter).

“Every year our IT workforce takes getting ready for today very significantly, and so they have been laborious at work for a number of weeks performing a number of load exams of our reservation course of and testing our ready room product,” mentioned Robert B. Davis, common supervisor of the Steamship Authority, in an announcement.

There had been no indication that there can be issues, Davis mentioned, and the workforce is investigating and performing additional testing. The brand new reserving dates gained’t be decided “till the interior overview work is full,” he mentioned.

“I need to be fully positive now we have recognized and addressed any remaining points earlier than we make the choice to open reservations,” mentioned Davis, in an announcement. “These reservation opening days are the beginning of our buyer’s summertime journey with us, and we all the time try to make it as easy a course of as potential. We stay up for asserting new opening dates to our clients as quickly as potential.”

The company confronted technical difficulties and annoyed clients final 12 months on opening day of summer season reservations.